IT Tech Specialist Atlassian
Company Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas immunology, oncology, neuroscience, and eye care and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com. Follow @abbvie onX,Facebook,Instagram,YouTube,LinkedInandTik Tok.
Job Description
Provides in-depth technicalexpertiseand leadership in the development, administration, and support of Atlassian platform solutions (Jira, Confluence, related tools), including planning, architecture, integration, and operational excellence. Ensures effective, efficient, and compliant systems to support divisional and enterprise applicationobjectives. Responsibilities: Responsible for compliance with applicable Corporate and Divisional Policies and procedures. Serve as a technical expert for the Atlassian product suite (Jira Software, Jira Service Management, Confluence, and others), leading technical staff to develop, test, and implement major enhancements and operational improvements. Drivebuild, configuration, and administration of Atlassian solutions, including user management, workflow optimization, security, and marketplace add-ons. Conduct research, evaluation, and integration activities for new Atlassian technologies, plugins, and API integrations (e.g., to ServiceNow, testing suites, etc.), and assess their business impact. Develop, publish, andmaintainstandards and procedures for Atlassian platforms; document and communicate findings through presentations and documentation. Oversee performance monitoring, capacity planning, upgrades, and release management for Atlassian applications. Evaluate and recommend new Atlassian tools, add-ons, and automationutilities;drive innovation and efficiency improvements. Supportplatform strategy for Atlassian adoption, including integration with other enterprise systems and alignment with business needs. Provide technical leadership for projects, ensuring delivery within scope, budget, and schedule, and conducting post-implementation audits to measure benefits. Support and mentor technical staff; foster collaboration acrossteams, andserve as a primary point of contact for key stakeholders on all Atlassian-related initiatives.
Qualifications
Required: - Four-yeardegreein Information Technology, Computer Science, or related fieldrequired.
- 6+ years' experience in IT/systems environments, including 2+ years in Atlassian (Jira, Confluence) system architecture and administration.
- Experience with Atlassian system configuration, API integrations, user permissions, and marketplace apps (e.g., Tempo, Advanced Roadmaps, etc.).
Preferred: - Proven leadership, communication, planning, and problem-solving skills. Atlassian certifications (ACP-SA or similar) preferred.
- Experience connecting Atlassian tools with external systems (e.g., ServiceNow, test automation tools) is a plus.
Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law: The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at the timeof this posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location, andwemay ultimatelypay more or less than the posted range. This range may be modified in thefuture. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees. This job is eligible to participate in our short-term incentiveprograms.
Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employee remains in the Company's sole andabsolutediscretion unless and until paid andmay be modified at the Companys sole and absolute discretion, consistent withapplicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visithttps://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html
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