Director, Learning & Development
As a Director of Learning & Development, you'll play a key role in designing, delivering, and operationalizing learning programs that build skills, strengthen leadership capabilities, and support Best Buy's strategic priorities. You will help cultivate a culture of continuous learning by translating enterprise learning strategy into actionable, scalable programs that improve employee performance and enable business outcomes.
What you'll do- Partner with business leaders and HR to understand capability needs and translate them into actionable learning solutions and experiences.
- Design and implement learning programs that align with enterprise priorities and support organizational performance goals.
- Operationalize learning strategy by shaping program plans, roadmaps, and content development approaches in collaboration with cross-functional teams.
- Define and track program-level learning metrics, using data and insights to measure effectiveness and shape continuous improvement.
- Manage and maintain learning governance processes, ensuring effective prioritization and execution of learning initiatives.
- Build and sustain partnerships with internal stakeholders and external vendors to deliver high-quality learning content and solutions.
- Lead and develop a team responsible for program design, delivery, and measurement across assigned business areas.
Basic qualifications- 7 years of experience in learning and development, human resources, organizational development, sales enablement, or change management
- 3 years of people leadership experience, leading teams or large-scale projects in a matrixed environment
- 3 years of experience managing cross-functional stakeholders to deliver business outcomes
- Experience translating strategy into scalable learning programs or solutions
- Demonstrated ability to manage multiple priorities and drive outcomes in a fast-paced environment
Preferred qualifications- 5 years of experience in learning strategy, program design, or talent development
- Experience facilitating or teaching in virtual and in-person environments
- Ability to leverage data and analytics to inform program design, measure impact, and refine learning experiences
- Strong communication and storytelling skills, with the ability to connect learning solutions to business needs
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:- Competitive pay
- Generous employee discount
- Physical and mental well-being support
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.tm
Best Buy is an equal opportunity employer.
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